Proofs are delivered within 1 week for your review. Once you approve your proof, it takes about 2 weeks for your item(s) to be printed before they are shipped (items requiring sewing like bedding, hats, headbands and car seat covers can take up to 3 weeks for production). Shipping can take up to another week within the United States depending on the shipping service used.

We recommend ordering approximately 4-5 weeks before the date you need your order (longer during our busy holiday season) although items often arrive sooner than that. We never guarantee a delivery date 100% due to unforeseen issues that can arise during production or with the shipping/postal service.

If your item arrives with a flaw or is damaged during transit we will of course replace it. Please send us photos of the flaw or damage via an Etsy convo and we will have a new item made up and shipped out as soon as possible.

It is your responsibility to provide the correct information and to review and approve the proof. If a mistake is made by us, we will correct it free of charge. If the error is yours, then we will offer a discount on the printing of a corrected item.

Given the personalized nature of our products, we do not generally accept returns due to changing one's mind.

Care and use instructions for each item is outlined in the product descriptions.

Yes, please leave your gift note in the appropriate box on the checkout page. No pricing information will ever be included in your package.